books

Healthcare Kaizen:
Engaging Front-Line Staff in Sustainable Continuous Improvement is a book, to be released in April 2012, by our Chief Improvement Officer, Mark Graban.

Kaizen: The Key To Japan's Competitive Success, the seminal work by Masaaki Imai in 1986, was the spark that led to the continuous improvement work of KaiNexus co-founder Gregory Jacobson, MD in the Emergency Department at Vanderbilt University Medical Center.