Additional Resources

Rona Consulting Group (RCG) is a management consultancy serving integrated healthcare systems, hospitals and clinics, medical suppliers and government organizations. They develop healthcare leaders who improve the patient experience, providing: safer care, higher quality, fewer waits and lower costs. RCG improvement work ranges from the strategic planning process at the top of the organization to complex clinical processes within care delivery and the supporting administrative processes.

Big Change Agency is group of deeply passionate and highly effective Change Agents with wide ranging expertise across multiple industries. We’re driven by our desire to promote new levels of excellence within every organisation we work with through our unique blend of business strategy and human behaviour insight. BIG Change Agency is built on the success of a core group of top performing consultants, facilitators and trainers and draws from a large and highly skilled network of over 500 Change Agents.

GE Healthcare Camden Group is one of the nation’s leading healthcare business advisory and activation firms. The firm provides a broad array of healthcare consulting and implementation services such as population health management; strategic and business planning; care redesign and delivery; financial operations and transactions; digital health and advanced analytics, and physician group advisory services. As a true strategy, activation, and analytics partner, GE Healthcare Camden Group helps clients enact change to achieve success and effectively manage the health of their patients and communities.

The Karen Martin Group provides consulting, coaching and facilitation support to global organizations in all stages of transformation. Through the adoption of Lean principles and proven management practices, organizations are able to deepen and accelerate business performance to levels they didn’t believe were possible. President Karen Martin is a two-time Shingo Research Award-winning author and her team carries some of the deepest experience in the industry.

QPIC, LLC.  The Quality and Productivity Improvement Center is one of the leading national firms focusing on Lean and Six Sigma in government.  QPIC's website is a national clearinghouse for vetted Lean government initiatives in the US, Canada, and overseas. QPIC specializes in a full portfolio of Lean Six Sigma training, implementing Lean management systems (Strategy Deployment and Accountability Mapping), Lean leadership training and coaching, and unique employee engagement/idea systems (daily Kaizen).

The Mission of the Louise H. Batz Patient Safety Foundation is to help prevent medical errors by ensuring patients and families have the KNOWLEDGE they need to promote a safe hospital experience for their loved ones, and to support innovative advancements in patient safety. Their greatest hope is that families, patients, and caregivers will work together as a TEAM to improve safety in hospitals. Read more about Louise Batz’ story and learn more about the Foundation. Read the Batz Patient Guide and check out their iPad app.