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2018 KaiNexus User Conference

Registration Terms & Conditions

Welcome to the 2018 KaiNexus User Conference. We’re so glad you’ll be joining us. For complete details on the terms that apply to registration and other important stuff, please read through the below.


Things happen. We understand. Here’s how cancellation refunds work:

  • All refunds are subject to a Cancellation Fee equal to 10% of the total amount refunded.
  • If you cancel on or before March 1, 2018, you’ll get a full refund of the amount paid, less the Cancellation Fee.
  • If you cancel between March 1, 2018 and June 1, 2018, you’ll get a 50% refund of the amount paid, less the Cancellation Fee.
  • After June 1, 2018, you cannot cancel your registration and we will not provide a refund of the registration fees paid (regardless of whether or not you attend the 2018 KaiNexus Conference). You may, however, transfer your registration to someone else (see below).

To cancel your registration (and get your refund, if applicable), you will need to notify us in writing at maggie.millard@kainexus.com and let us know if you want to cancel your registration for the 2018 KaiNexus User Conference.

If you’re entitled to a refund, the amount refunded will be based on the fees paid for the registration(s) you cancel and will be refunded to your original payment method. These cancellation terms apply regardless of the reason that you cancel (even if you unfortunately need to cancel for personal reasons, weather conditions or other stuff that’s out of your control.)

Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations.


If you can’t attend, but know someone who really wants to be at the 2018 KaiNexus User Conference, you can transfer your registration to them for free. To transfer your registration to someone else, please email maggie.millard@kainexus.com.

Please remember that transferring your registration does not automatically transfer your hotel and travel arrangements. You are responsible for transferring your own hotel and travel reservations.


Once you complete purchase of your registration, the purchase and rate is considered final and won’t be adjusted later.  


Unless we notify you otherwise, then you’re permitted to take photos, videos or audio recordings (collectively, “recordings”) at the 2018 KaiNexus User Conference, as long as you comply with these terms.

These recordings might include content or material that is protected by copyrights, trademarks, or other rights which we own or license. So, other than for your personal use, you are not allowed to copy, reproduce, publish, or distribute the recordings without our written permission.

We allow – and even encourage you – to disseminate the recordings through social media (like tweeting, or posting to Facebook or Instagram), as long as the clips aren’t more than 1 minute in length and you are otherwise in compliance with these terms. Here are a couple of examples of what’s allowed: tweeting “#KaiNexus = the best time ever!” with a picture of you hanging out with our crew, and posting a 15 second clip of Greg Jacobson's stunning Keynote on Instagram. Here are a couple of examples of what’s not allowed: posting a live stream of a session, and posting a picture on Facebook of one of our speakers after we announced taking pictures wasn’t allowed.

Now some important restrictions: you agree that you won’t use any recordings (1) in a way that is misleading or disparaging, (2) in a way that implies that the content of the recordings is your own, (3) for commercial purposes (this means, for example, you can’t sell them) or in a way that implies that we endorse, sponsor or approve of your business, services or products, or (4) in violation of applicable law or in connection with an obscene, indecent, or unlawful topic or material. If we request that you discontinue use of any recordings, you will immediately comply with our request. And of course, if we do notify you that recordings aren’t allowed, then you agree that you won’t take any recordings.

Now about recordings we can take: by attending the 2018 KaiNexus User Conference and related events, you consent to having your image, voice, likeness, presentation and/or other copyrightable material recorded, including video, audio, and still photography. We reserve the right to use recordings taken at the 2018 KaiNexus User Conference and related events however we might choose to, without giving you notice or any compensation.  We might use them, for example, in our press releases, marketing materials or other publications.


We might make updates to the agenda from time-to-time, which might include a change in speakers or cancellation of certain sessions. We can’t promise the attendance of any speaker and won’t refund fees paid based on changes to the agenda. 

The 2018 KaiNexus User Conference is provided as-is, without warranty of any kind, express or implied. If we are determined to have any liability to you, you agree our aggregate liability will be limited in all cases to one hundred dollars (US$100.)


Presentations at the 2018 KaiNexus User Conference may include certain “forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements concerning our position to execute on our growth strategy in the mid-market, and our ability to expand our leadership position and market opportunity for our platform. These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions and other statements contained in this press release that are not historical facts and statements identified by words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates" or words of similar meaning.

These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved.

Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control including, without limitation, our history of losses, our ability to retain existing customers and add new customers, the continued growth of the market; our ability to differentiate our platform from competing products and technologies; our ability to manage our growth effectively to maintain our high level of service; our ability to maintain and expand relationships with our marketing agency partners; and our ability to successfully recruit and retain highly-qualified personnel. We assume no obligation to update any forward-looking statements contained in this document as a result of new information, future events or otherwise.


Please be aware that we may update and change any part or all of these Registration Terms and Conditions at any time without notifying you first. If we update or change these Registration Terms and Conditions, the updated Registration Terms and Conditions will be posted here. The updated terms will become effective and binding on the next business day after they are posted. When we change these terms, the "Last Modified" date above will be updated to reflect the date of the most recent version. We encourage you to review these terms periodically.  If you don’t agree to these terms, then you shouldn’t register for the 2018 KaiNexus User Conference.

That’s that! Now, let’s get out there and have some fun!