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 Upcoming Webinars:  

The Intersection of Culture and Technology: Capturing Improvement Where it Happens

February 23 from 1:00 - 2:00 pm ET

Register Now  

In this webinar, you will learn:

  • Background of JC Cannistraro and the factors that led to the need for improvement software
  • The importance of and methods for capturing improvement where it happens
  • Examples of bottom-up improvement that you can learn from
  • The role of technology in spreading bottom-up improvement
  • Actionable advice for launching improvement software in your own organization



How to Coach for Creativity & Service Excellence

March 28 from 1:00-2:00 EDT


In this webinar, you will learn:

  1. What creativity is (and isn't) and what service excellence is (and isn't)
  2. Why changing behavior first leads to mindset changes, not the other way around!
  3. How to develop creative problem solving and critical thinking skills in daily 15 min coaching sessions
  4. How using creativity combined with The Toyota Way to Service Excellence principles delivers peak service experiences for customers



Ask Us Anything! Episode 12

April 4 from 1:00-1:30 EDT



Join us in episode 12 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Dr. Greg Jacobson. 

Popular topics include:

  • Lean, Kaizen, and continuous improvement
  • Leadership
  • Employee Engagement
  • Culture change
  • Technology


Proof of Attendance

We encourage you to sign up for these free, educational webinars. Currently, CEUs are not offered for the webinars. As the rules do vary from state to state, we can issue a proof of attendance upon your request for you to submit on your own. 



Other Ways to Learn


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