Optimization Reviews are performed annually with our team to enable you to reach your full potential with KaiNexus. Optimization Reviews give our customers an opportunity to dive deeper into their instances with our team. The changes we make during this time will simplify and improve every person’s user experience and will set you up for success in the year to come
An Optimization Review includes:
Kick-off meeting: In the Kick-off meeting, our team will walk through the Optimization Review process together and align expectations.
Technical Review: At the Technical Review, our Solutions Engineering team and Lean Strategy group perform a detailed analysis of your KaiNexus instance and make suggestions for improving engagement and the user experience.
Results & Mutual Action Plan: Finally, we collaborate to create a clear and easy to understand the roadmap for your Continuous Improvement program and enabling technology
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