Visibility is Essential for Quality Centered Leadership

Information Transparency Increases Engagement

For many employees, the concepts of performance management and continuous improvement are vague and difficult to materialize. However, when you provide visible data in the form of charts and graphs that display progress (or lack thereof) toward critical goals, suddenly, people feel more in control of the elements that make up business success. In addition, when people see the impact their efforts have on key performance indicators, they become more invested in those results.

Meetings Are More Effective

Visual management of quality improvement work changes the focus of meetings from updates and recaps to an opportunity for strategic planning and problem-solving. The areas that need attention are on full display for everyone involved so that you can get right to the most important topics. As a result, people can engage equally regardless of where they happen to be, and data drives the agenda.

Consistency Improves Cross-Functional Collaboration

When the same visual information platform is used across the organization, a common way of addressing problems, accessing processes, and documenting results develops. This shared experience for all units makes it easier to collaborate across department or team boundaries. The most significant opportunities for improvement can be found when work moves from one functional area to another, so improvements in collaboration are game-changing.

Activity and Task Load Views

Leaders dedicated to a culture of quality know that continuous improvement is everyone’s job. They believe that ideas for positive change can come from any employee and that engagement is an essential part of how individual success is measured. That’s why KaiNexus provides an easy way to visualize each employee’s activity level and task load. Supervisors can ensure that the load is spread wisely and that everyone is participating as expected.

Calendar View

With KaiNexus, users can see upcoming tasks and meetings in calendar format. This makes it easy to avoid conflicts and missed due dates. Users can configure the calendar display to show:

• Dates associated with improvements, including review and completion dates.
• Project schedules
• Assigned tasks with due dates

Users can adjust the view to include items by the day, week, or month and they can click on any item to drill down and get more detail.

Kanban View

Kanban boards are a visualization tool that helps people understand the flow of their improvement work. The KaiNexus Kanban View lets you quickly check on your work's progress. The Kanban board shows a list of items by status - each column contains all the relevant items of a particular status. For example, columns might be titled “Planned,” “In Progress,” “Overdue,” and “Complete.

Team Boards

KaiNexus offers configurable dashboards that display tasks and activities related to any given “team.” A team may consist of people who are in the same department who regularly work together and are managed by the same person, or a team may be made up of a cross-functional group that is working on a particular project or group of initiatives. Either way, each member has a simple way to keep track of the progress of each element of the improvement.

X-Matrix

Many organizations use a formal strategy deployment approach called an "X-Matrix" to develop and help implement tactical and strategic plans to coordinate across people throughout the organization.  KaiNexus X-matrices help ensure ownership and accountability at every level of the organization while allowing for faster course corrections when needed. 

Huddle Boards

The practice of daily huddle meetings is widespread among organizations dedicated to continuous improvement. In the past, teams would gather around a wallboard or poster to discuss newly proposed, active, and recently completed projects. Conducting daily huddles with KaiNexus visual management software makes it possible to include people who are not present in the workspace in these meetings and increase their effectiveness by allowing users to see the board and drill down into any element for more context. KaiNexus huddle boards can be accessed on mobile devices or PCs and can also be displayed on large monitors in the form of a wallboard.