PDSA, or Plan-Do-Study-Act, is a systematic, four-stage problem-solving model used to gain knowledge about improving a process or carrying out change. PDSA approach can be used to identify new standards that result in constantly improving process quality and, therefore, customer value. The guesswork is removed from improvement initiatives, making it easy for organizations to quickly realize the benefits. However, most companies don’t have software in place to manage the Plan, Do, Study, Act (PDSA) cycle of continuous improvement, so it can be difficult to know where to start a software evaluation. KaiNexus is proud to work with leading organizations to help facilitate the PDSA process (aka PDCA), resulting in more efficient, effective, and sustainable improvement.
KaiNexus increases visibility, enabling us to spread and share improvements across our large, dispersed organization.Alice Quesenberry
We've seen acceleration month-over-month in both the number of improvements we're capturing and the overall rate of change.Matthew Cannistraro
The visibility KaiNexus brings to management is unparalleled. This is a great vehicle for seeing who's coming up with the ideas.Mike Nellis
Enable your staff to quickly and easily submit Opportunities for Improvement in their workplace using a web browser or email on computers, tablets, smart phones, and other internet capable devices. KaiNexus automatically routes those Opportunities to the appropriate leader, who then assigns someone to investigate and work on them. KaiNexus uses smart notifications to reduce inefficiency in this planning process. Additionally, your team can build charts to track the process and improvement results over time.
Everyone on the team can see what the others are up to, without waiting for meetings to discuss the work and playing "catch up" with those who were not directly involved. Tasks are assigned and completed as needed by anyone in the organization, due dates are assigned, notifications are automatically generated to warn of upcoming due dates, and leaders are notified when tasks or the work on Opportunities for Improvement are overdue.
Once the work on the Opportunity for Improvement is completed, a resolution is submitted that contains the outcome with detailed information regarding the process and the estimated impact (cost savings, satisfaction, revenue generation, safety, and time savings). This information enables KaiNexus to create detailed metrics that show the cumulative impact of improvement work at every level from organization, to department, to work group, to individual users in visually appealing, easy to read graphs. This information is exportable for sharing.
(Or "Check," if using PDCA)
The KaiNexus data feature provides easily accessible, easy-to-read graphs that show the impact of the improvements being made. You can track several metrics at once and view them simultaneously in a graph for comparison, or individually. Once completed, the Opportunity for Improvement can be flagged for future review; when the selected date arrives, KaiNexus will remind you to review the Opportunity to make sure that the change has been implemented and verify the estimated impact that was entered when the Opportunity was resolved.
KaiNexus broadcasts resolutions throughout the organization, and allows for data to be exported to PDFs and Excel docs to share with staff. While many improvement programs flounder because the organization is so siloed, KaiNexus allows for customers to very easily share process improvement work throughout the organization so everyone can benefit. KaiNexus creates an institutional memory of completed OIs, allowing staff to benefit from the work of those that came before them. The active notifications that remind you to review completed Opportunities will prompt you to reopen the Opportunity and adjust the resolution or process as needed.
When you partner with KaiNexus, you're assigned a dedicated account team that dives headfirst into your improvement culture. We identify how you currently do things, what you'd like to improve, and what your goals are. Then we work hand-in-hand to customize KaiNexus to fit your precise needs.
Technical difficulties should never stand between your people and improvement. That's why our team customizes a training regime specific to your organization. You'll get a combination of live and recorded custom training sessions that address your unique priorities, use-cases, and team members.
Data security must always be a top concern for your organizations implementing software of any type. It is especially important when the solution involves managing confidential improvement work. With KaiNexus, there's no need for concern.