2026 Pre-Conference Workshop:
Leading Operational Excellence

 UMass Memorial's Training for Financial Gains & Frontline Engagement

Ready to transform the way your organization drives results? Join us before the main conference on April 15 for a power-packed three-hour workshop designed to help you unlock financial gains, elevate quality, boost operational excellence, and ignite frontline engagement. This is a rare chance to preview UMass Memorial Health’s full-day training experience through a hands-on deep dive with real-world use cases and customizable guidance you can apply immediately in your own organization.  

What You’ll Gain

• Mobilize Your Workforce for Measurable Wins - Learn how to rally teams around high-impact ideas that deliver financial benefits without sacrificing safety, quality, or customer experience.
• Lead with Recognition That Inspires - Discover proven behaviors and tactics leaders at every level can use to build recognition programs leveraging KaiNexus that break down silos and energize staff across boundaries.
• Drive Engagement with KaiNexus Accountability - Explore practical options in KaiNexus to hold every team accountable for engagement improvements—turning good intentions into lasting results.