We believe that true success comes from a comprehensive partnership. Our model is built on three key pillars to ensure you have the resources and guidance to thrive.
Your success starts with direct, personalized support from our team. We provide the committed guidance and technical expertise to help you overcome any barriers to improvement.
We provide the strategic foundation and expert guidance to help you embed improvement into your daily operations.
Our relationship is built for the long haul. We're dedicated to providing continuous platform enhancements and the tools you need to communicate your success.
Your personal guide and partner, our Customer Success Manager is committed to helping you increase adoption and spread a culture of improvement. Through regular strategy sessions, they facilitate success over the long run with regular strategy sessions as a means of keeping a continuous feedback loop open.
Our Solutions Engineering team provides creative, customized technical solutions to seamlessly incorporate KaiNexus into your existing workflows. We believe technical barriers should never stand in the way of a continuous improvement culture.
We offer robust support to answer all your technical questions. You can access our extensive Support article database or submit a support ticket to get best-in-class support and fast answers.
Access our Lean Council, a team with over 40 years of collective experience in Lean, Six Sigma, and Continuous Improvement. Our Lean Strategists provide actionable steps to help you leverage KaiNexus for maximum impact and adoption.
You get a team that customizes the platform to match your specific needs and existing terminology. They make KaiNexus feel intuitive and effective from the very first day, ensuring a smooth onboarding experience.
Onboarding with KaiNexus means customizing the platform to make it simple, intuitive, and effective for your entire organization. Our Onboarding Team works closely with you to match the platform to your existing terminology and workflows.
You get a platform that never stops improving. We are always working on our next release, giving you regular enhancements and new features purpose-built for continuous improvement.
Customer Marketing helps you share your success stories. They provide you with the resources and strategies to build confidence in your continuous improvement culture and spread the word about your achievements.
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