KaiNexus Customer Experience

Ongoing Status Calls 

Many of our customers face similar challenges as they spread a culture of continuous improvement. As your technology partner, KaiNexus Account Managers are in a unique position to share industry best practices and cautionary tales. 

Ongoing status calls are designed to address your operational needs and give you new ideas to best utilize KaiNexus.

These include use cases like new dashboard development, custom reporting, certifications,  badges,  specialized training, and workforce management.

The more you know - the more you grow.

Optimization Review

The optimization review revisits your deployment goals and evaluates usage trends. During this yearly refresh, leaders from both sides regroup to discuss your improvement strategy as well as the operational components of a successful Lean management system.

In addition to focusing on your improvement plans, these sessions also provide visibility into our product roadmap. A typical agenda for the Business Review includes:

• Review Goals & Performance 
• Revisit Improvement Strategy
• Evaluate Product Usage
• Present Roadmap