One time, on a whim, our marketing director sent each member of our team into a room alone with a videographer, to answer the question "Why do you like working at KaiNexus?"
Here's what they said.
The Customer Success Manager (CSM) serves as the primary business partner for strategic clients and is responsible for building, solidifying, and enhancing client relationships to ensure maximum profitability and growth. The CSM is expected to identify opportunities for improvement as well as to communicate and advocate client needs and goals within KaiNexus to ensure they are met and properly addressed. The CSM will maintain and build account growth through tracking account-based KPIs, new product sales, and contract renewals. The CSM must have excellent communication skills and the ability to communicate effectively at all levels of management within the organization.
KaiNexus is seeking a talented, creative professional with experience in enterprise SaaS product management to lead our Product vision and strategy. In this role, you will execute our day-to-day design and development activities, and you will also orchestrate the immediate expansion of our product team.
KaiNexus is on a mission to spread continuous improvement. Simply put, we believe that developing a culture of continuous improvement is the single best way that any organization can meet its long-term goals and further its mission. We have developed a software platform that eases the administrative burden of starting, spreading, and sustaining an improvement culture at scale. Enterprise organizations across the globe use KaiNexus to gain control over their improvement activities and understand the impact improvement has on their organization. To date, organizations have tracked over $4.9B in savings from their combined improvements efforts in KaiNexus.
This position will report to our CEO/Founder and could be structured as a Director or VP role based on experience.
The ideal candidate will be passionate about solving problems, taking on new challenges, and learning new things.
Must be a US Citizen or Permanent Resident.
Interested in something else? We've been known to create positions for great people who would be an asset to our team - free to send your resume to us at firstname.lastname@example.org