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What's it Like to Work at KaiNexus? 

 One of the big defining features for KaiNexus is its people. Everybody is exceptional. 

 - JJ Puentes, Enterprise Account Executive

 


Why did KaiNexians join KaiNexus? 

Check out these videos and podcast episodes featuring KaiNexians sharing their stories on how they joined KaiNexus.

Check it out

Current Openings

 

Customer Success Manager

Required Qualifications

  • 3-5 years of enterprise SaaS account management experience

  • Ability to manage multiple tasks and priorities with a strong focus on account growth, retention, and being a strategic partner for your customers

  • Time management and organizational skills with the ability to track numerous details at once

  • A team player with a desire to join and contribute to a collaborative, supportive, open culture

  • Ability to handle tough conversations with clients in a professional, empathetic, and solution-oriented manner

  • Belief in a proactive rather than reactive approach to handling clients and potential problems that may arise

  • A passion for and deep understanding of customer service and business growth

  • Strong interpersonal communication (both verbal and written)

  • Bachelor’s Degree or equivalent experience

Manager of Customer Enablement

Required Qualifications

  • 5-10 years of experience in customer enablement in an enterprise SaaS company

  • Proven track record of developing and implementing successful customer enablement programs

  • Strong understanding of customer onboarding, adoption, and retention best practices

  • Experience with e-learning and in-app onboarding platforms

  • Excellent communication, presentation, and project management skills

  • Exceptional people management skills, with a proven ability to build, develop, and empower teams

  • Ability to work independently and as part of a team, with a strong focus on collaboration and consensus-building

Senior Web Application Developer 

Required Qualifications

  • 7+ years of hands-on Java development experience

  • 7+ years of hands-on JavaScript development experience with one or more JS frameworks (like React, Angular, Vue, Sencha ExtJS)

  • 3+ years of experience with Spring Framework (Boot, Data, MVC, Security, etc)

  • Proficient with HTML and CSS

  • Proficient with SQL and one or more relational databases (MySQL preferred)

  • Experience with JDBC, Hibernate, and JPA frameworks

  • Experience with APIs is a plus

  • Exceptional oral and written communication skills

  • Demonstrated ability to code with user experience in mind

  • Bachelor's Degree in Computer Science or related field

  • Authorization to work in the U.S.

Senior Enterprise Customer Success Manager

Required Qualifications

  • 15+ years of enterprise SaaS account management experience

  • Strong business acumen and a deep understanding of the customer success function

  • Proven ability to drive customer adoption and engagement

  • Ability to manage multiple tasks and priorities with a strong focus on account growth, retention, and being a strategic partner for your customers

  • Time management and organizational skills with the ability to track numerous details at once

  • Ability to handle tough conversations with clients in a professional, empathetic, and solution-oriented manner
    Belief in a proactive rather than reactive approach to managing clients and potential problems that may arise

  • A passion for and deep understanding of customer service and business growth

  • Excellent problem-solving and analytical skills.

  • Strong interpersonal communication (both verbal and written)

  • A team player with a desire to join and contribute to a collaborative, supportive, open culture

  • Bachelor’s Degree or equivalent experience


Interested in something we're not hiring for? We've been known to create positions for great people who would be an asset to our team - free to send your resume to us at  info@kainexus.com

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