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What's it Like to Work at KaiNexus? 

 One of the big defining features for KaiNexus is its people. Everybody is exceptional. 

 - JJ Puentes, Enterprise Account Executive


Why did KaiNexians join KaiNexus? 

Check out these videos and podcast episodes featuring KaiNexians sharing their stories on how they joined KaiNexus.

Check it out

Current Openings

Director of Customer Success


  • 10+ years of experience in customer success or a related field, with a minimum of 5 years in a leadership role.

  • Proven track record of successfully building and scaling customer success teams, focusing on driving account growth.

  • Deep understanding of customer lifecycle management, SaaS metrics, and account expansion strategies.

  • Excellent communication, interpersonal, and presentation skills, with the ability to confidently present to executives and interact with customers.

  • Strong analytical and problem-solving skills.

  • Passion for building strong customer relationships and driving customer success.

  • Experience in analyzing customer data, feedback, and trends to identify opportunities for improvement and drive decision-making.

  • Knowledge of customer success metrics, KPIs, and best practices in customer

    success management.

  • Certification of training in customer success management or a related field, such

    as Certified Customer Success Manager (CCSM) or Customer Success Association (CSA) certification.

Solutions Engineer

Required Qualifications

  • 2-3 years of professional experience in a technical environment or equivalent education

  • A basic understanding of problem-solving strategies and how to employ them

  • Excellent with digital and face-to-face communication

  • Adept at learning new software systems quickly

  • Ability to manage multiple tasks and competing priorities with a strong focus on:

  • Customer experience

  • Timeliness

  • Problem-solving

  • Technical knowledge

  • Strong time management and organizational skills with the ability to track numerous details simultaneously

  • Ability to handle tough conversations in a professional, solution-oriented manner

  • Detail-oriented and a critical thinker

  • A deep understanding and passion for customer service and business growth

  • Working experience with Microsoft Office, API, and JSON is a plus 

Senior Web Application Developer 

Required Qualifications

  • 7+ years of hands-on Java development experience

  • 7+ years of hands-on JavaScript development experience with one or more JS frameworks (like React, Angular, Vue, Sencha ExtJS)

  • 3+ years of experience with Spring Framework (Boot, Data, MVC, Security, etc)

  • Proficient with HTML and CSS

  • Proficient with SQL and one or more relational databases (MySQL preferred)

  • Experience with JDBC, Hibernate, and JPA frameworks

  • Experience with APIs is a plus

  • Exceptional oral and written communication skills

  • Demonstrated ability to code with user experience in mind

  • Bachelor's Degree in Computer Science or related field

  • Authorization to work in the U.S.

Interested in something we're not hiring for? We've been known to create positions for great people who would be an asset to our team - free to send your resume to us at  info@kainexus.com

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