One time, on a whim, our marketing director sent each member of our team into a room alone with a videographer, to answer the question "Why do you like working at KaiNexus?"
Here's what they said.
We are seeking a talented, bright, and energetic professional with technical writing and customer support experience to join our Austin team in this mid-level, permanent position.
The Support Manager will be responsible for creating and maintaining technical support documentation for both client and internal use as well as answer the support queue. They will communicate issues customers may experience to the relevant Account Manager, and will work with the Training, Enablement, and Product Teams. Additionally, they will work closely with leadership and other team members to collaboratively solve problems and implement solutions.
We are seeking a talented, highly motivated, and energetic professional to join our Configuration Specialist team at our Austin location.
Our Configuration Specialists are the go-to resources for all things technical at KaiNexus. They support both our current and future customers along with our internal teams. Our Configuration Specialists work directly with Sales, Product Management, Customer Experience, and with our customers to configure the KaiNexus platform to solve various needs.
This role is the perfect blend of both technical and communication abilities. Our Configuration Specialists have excellent time management and problem-solving skills, and they possess the ability to communicate effectively at all levels within and outside our organization. They are highly analytical, detail-oriented, and are able to make and articulate clear, informed recommendations.
Interested in something else? We've been known to create positions for great people who would be an asset to our team - free to send your resume to us at firstname.lastname@example.org