One of the big defining features for KaiNexus is it's people. Everybody is exceptional.
- JJ Puentes , Enterprise Account Executive
Check out these videos and podcast episodes featuring KaiNexians sharing their stories on how they joined KaiNexus.
Our Customer Success Managers (CSMs) serve as the bridge between our customers and our organization. Our CSM team is responsible for building trusted relationships with our customers by proactively assisting each organization in accomplishing their long-term Continuous Improvement goals. Successful CSMs are forward thinkers that thrive in a team-based environment and exhibit kindness, empathy, curiosity, coachability, and flexibility toward their customers and co-workers.
Our Configuration Specialists are the go-to resources for internal and external technical questions about the KaiNexus platform. New Configuration Specialists will be trained and expected to build their KaiNexpert knowledge over time, but are not required to have technical knowledge about our proprietary software before joining KaiNexus. They support our current and future customers, along with our own internal teams. Additionally, they work directly with our internal Sales, Product Management, Customer Experience, and Lean Strategy departments; and with our customers to configure the KaiNexus platform to solve various customer needs that arise daily.
Interested in something we're not hiring for? We've been known to create positions for great people who would be an asset to our team - free to send your resume to us at info@kainexus.com
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