KaiNexus both helps us do more improvements, because there's an easy way to make suggestions, and it helps us complete improvements; we can track that something actually comes to a resolution.
Everybody has great intentions, and someone gets told - maybe it's even the right person - but then a week passes, two weeks pass, and people forget.
If you didn't have KaiNexus to just walk over to and put [your idea] in in one second, you would try to remember it, but get busy - you might forget, you might not know who to tell it to. [With KaiNexus], the person who at that moment has got a suggestion, doesn't have to figure that out.
The other big advantage is [that KaiNexus provides] a historical memory, because insitutions and groups don't have a great institutional memory. KaiNexus provides that for anything we work on through the KaiNexus system internally.
KaiNexus offers a lot of opportunities for improvement that otherwise just wouldn't happen.