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FAVORITE CONTENT

VIDEO: Changing the Improvement Process to Get More Done

2017 | Keith Rudge (SpringHill Camps), Pam Pothoven (UICCU) & Tania Lyon (St. Clair)

Discusses creating a common language, capturing more ideas instead of just talking about them, and improving visibility and accountability. Emphasis on collaboration and visibility to the coaches, who can use the extra information to make strategic decisions.

VIDEO: A KaiNexus Convert

2017 | Pamela Newell (MHS)

Someone who hated the idea of KaiNexus and new technology shares how her life is better now that she does all of her work in KaiNexus.

VIDEO: Data and Impact Tracking in KaiNexus

2017 | Anant Patel (UCSF) and Tania Lyon (St. Clair)

True North - showing how the work you're doing affects others. With KaiNexus, can see the small improvements and the impact they have on the organization. DIdn't have a way to aggregate the work that was being done. KaiNexus gives the best data. Emphasis on engagement, impact, activity, trends, culture health.

VIDEO: Small Teams Scaling for a Bigger Impact

2017 | Anne Rasmussen (Kreg Tool), Cory Strong (NMHS), & Tania Lyon (St. Clair)

Three small teams scaling their impact by bringing in the rest of their employees with KaiNexus. Small teams can't make the impact, need a better way to engage employees and measure how they're doing. KaiNexus gives the ability to see the impact they're making and make strategic coaching decisions. Collaboration and visibility. 

VIDEO: Thoughts on the Customer Experience Team

2017 | Anne Rasmussen (Kreg Tool), James Pryor (Summit), Patty Kallal (THR)

How amazing KaiNexus is, how different it is from other companies. The team stays engaged after the sales process, always there to help, going far and above expectations.

VIDEO: What We Used Before KaiNexus

2017 | Pam Pothoven (UICCU), Linda Vicaro (St. Clair), & Kristin Bentz (Lee Health)

This video discusses the decision to move away from physical huddle boards and spreadsheets to KaiNexus. Benefits discussed include empowering coaches, knowledge sharing, and implementing more improvements.

 

Video: KaiNexus is Easy to Use

2015 | Jonathan Bykowsky (Array Architects)

30-second talking head sharing an anecdote about how someone who is "no spring chicken" was able to figure out KaiNexus. "If it's easy enough for George to use, anybody can do it."

Video: KaiNexus is Easy to Use

2017: CU), Linda Vicaro (St Clair), James Pryor (Summit Health)

User Conference footage, two healthcare customers talking about how their staff can use KaiNexus with minimal training. Video is 2/3 of the way down this page, or on YouTube here.

 

VIDEO: One More System

2016 | Linda Vicaro (St. Clair Hospital), Kristin Benz (Lee Health)

People are often afraid of introducing "just one more system" to their already overloaded staff. In this blog post (with embedded video), customers talk about how they got over this hurdle in their own organizations, and why their staff and managers took to KaiNexus after all.

 

VIDEO: Technology Spreads Culture

2017 | James Pryor (Summit Health), Linda Vicaro (St. Clair), and Pam Pothoven (UICCU). 

This page includes the video, quotes, and links to features.

 

VIDEO: Implement MORE Improvements

2017| Summit Health, MGMC, and Four Seasons Produce

This is a blog post with the video at the top, in which three customers share very "real" and emotional stories about how KaiNexus has helped them to implement more improvements.

 

VIDEO: Capture MORE Improvements

2017 | Four Seasons Produce, Mary Greeley Medical Center, LCI

Video about how KaiNexus helps people to capture more improvements from more people on the front lines.

 

VIDEO: Measure Improvement with KaiNexus

2017 | GE Healthcare/OLOL, Cannistraro, THR-Plano

Blog post / video about the value of measuring improvement with KaiNexus - developing better leaders, engaging staff, engaging senior leaders.

 

VIDEO: Share Improvement Knowledge with CI Software

2017 | LCI, Lee Health, Kettering Health

Blog post / video about how sharing improvement with KaiNexus improves the culture. Improving collaboration, aligning improvement at every level, and sharing and storing knowledge.

All the content a person needs to advocate internally for KaiNexus (PPT, demo videos, education videos, ROI and Software eBooks, etc).
 
Contains all of the demo videos, including the demo webinar AND form to get a custom demo.
 
Healthcare success story - lean transformation
 
Non-Healthcare success story - accelerated improvement culture
 
Healthcare success story - $800k saved in KaiNexus workout
 
2016 | Chris Luckett from Kettering Health Network
 
 
2017 | Clint Corley, about getting approval from your boss for KaiNexus
 
2016 | Summary of the "When Post-Its Just Don't Cut It Anymore" webinar by Tania Lyon of St. Clair hospital.
 
 
2017 | Two part customer spotlight blog series about an interview with Ben Whitaker about the pilot approach to improvement, spreading CI beyond IT, and training CI leaders.

Demo Webinars:

 

2016 | Summary of the "When Post-Its Just Don't Cut It Anymore" webinar by Tania Lyon of St. Clair hospital.

 

CUSTOMER WEBINAR: The Intersection of Culture & Technology
2017 | Cannistraro webinar including tips for launching improvement software & the role of software in spreading bottom-up improvement

eBook: ROI

2017 | Total customer impact, how ROI is calculated, problems solved by KaiNexus

PERSONAS

  • Value (Value of optimized improvement)
  • Alignment (share strategic vision, ensure alignment with it)
  • Impact (drive more impact)
  • Knowledge (maximize employee capabilities)
  • Culture (create a better culture)
  • Examples of other C/VP, examples of financial impact, examples of great improvements, inspirational and emotional examples

 

ROI

  1. 2017 ROI of Continuous Improvement eBook
    Form & Description | Without Form | PDF

  2. 2016 ROI Webinar
    Form & Description | Without Form

  3. Page: The Impact of KaiNexus on an Improvement Culture

  4. Page: KaiNexus Total Customer Impact

  5. Blog: % of Improvements with a Big Impact

  6. Page: Advanced ROI


Customers Using KNX System-Wide

  1. Webinar: A System-Wide Approach to Process Improvement (Jason Coons Customer Story)
    Form & Description | Without Form
  2. Video: Using Technology to Spread an Improvement Culture

  3. Blog: Spreading improvement with limited resources

  4. Blog: How a Small Team is Driving System-Wide Process Improvement


Strategy Deployment

  1. Webinar: Everything You Need to Know About Strategy Deployment
    Form & Description | Without Form

  2. eBook: Coming Soon!

  3. Blog: 5 Signs You Should Consider Strategy Deployment Software

  4. BlogWhat KaiNexus Brings to Hoshin Kanri That You Just Can't Live Without

 

Innovation

  1. Blog: How to Increase Your Odds of Sustaining Innovations

  2. Blog: Challenges to Innovation and Improvement

  • Visibility (report on results, coach the right areas, promote accountability)
  • Standard (get everyone on same page, easier to manage, easier to rollout)
  • Collaboration (break down silos)
  • Impact/ROI (track impact)
  • Engagement (enhanced engagement levels)
  • Employee Adoption (rollout, get people to buy in)
  • Ease of use (training, rollout, user needs, time to value, etc.)
  • Knowledge Sharing (spread improvement throughout organization, dispersed teams)
  • Examples of other customer’s experience with KaiNexus, examples of how users adopt, examples of improved workflow

 

VIDEO: Changing the Improvement Process to Get More Done

2017 | Keith Rudge (SpringHill Camps), Pam Pothoven (UICCU) & Tania Lyon (St. Clair)

Discusses creating a common language, capturing more ideas instead of just talking about them, and improving visibility and accountability. Emphasis on collaboration and visibility to the coaches, who can use the extra information to make strategic decisions.

 

BLOG: Want KaiNexus? Here's How to Get it Approved

2017 | Post by Clint Corley

 

Customer Testimonials


All Customer Videos on YouTube

  1. Objection Handling Videos

    - One More System: Some people are worried about introducing KaiNexus when their staff are already overloaded with systems to manage their work. KaiNexus customers alleviate that concern in this video.

    - What People Did Before KaiNexus vs. After KaiNexus: From Sharepoint to Spreadsheets, most people used something else before they switched to KaiNexus. Customers tell why they made the switch and what the results have been in this video.

    What Comes First? Culture or Technology?: Some people worry that their culture needs to be "right" before they bring technology into the picture to spread improvement. Customers share why they believe the technology creates the culture.

    - Build vs Buy: James Pryor from Summit Health talks about his organization's decision to buy KaiNexus after spending significant time investigating whether they can/should build something on SharePoint.

  2. Customer Webinars

    - Tania Lyon: When Post-Its Fail
    - Jason Coons: System-Wide Approach
    - Erin Edwards: PMO & KaiNexus
    - Michael Lombard: The Kaizen / Kata Nexus
    - Matthew Cannistraro: Bottom-Up Improvement

  3. On the Blog

    - Kristin Bentz: How to Drive PE Using KNX in Healthcare
    - Tania Lyon: Yes, You Can Spread an Improvement Culture Using Limited Resources
    - Tania Lyon: Why This Organization Turned to CI Software
    - Tania Lyon: A Lean Transformation from a Struggling ED to Top Notch
    Jake Snyder: When Kaizen Boards and Spreadsheets Fail
    - Erin Edwards: Continuous Improvement: Not Just for Manufacturers
    - Jake Snyder: The Pull Approach to Continuous Improvement at BSA LifeStructures
    - Jason Coons: How a Small Team is Leading System-Wide Process Improvement

  4. Customer Video Interviews

    - Jason Coons: Why Continuous Improvement Software is Critical
    - Karen Kiel Rosser: On Using KaiNexus
    - Tania Lyon: On Using KaiNexus
    - Erin Edwards: Continuous Improvement at Four Seasons Produce
    - Array Architects: How Employees are Using KaiNexus at Array Architects
    - Array Architects: KaiNexus is Easy to Use
    - Array Architects: Getting Started with KaiNexus


Easy to Use

  1. VideoArray Architects: KaiNexus is Easy to Use
    2015 | 30 second talking head sharing an anecdote about how someone who is "no spring chicken" was able to figure out KaiNexus. "If it's easy enough for George to use, anybody can do it."

  2. VideoOne More System

  3. Video: KaiNexus is Easy to Use

    2017: CU), Linda Vicaro (St Clair), James Pryor (Summit Health)

    User Conference footage, two healthcare customers talking about how their staff can use KaiNexus with minimal training. Video is 2/3 of the way down this page, or on YouTube here.


Awesome CE Team

  1. Blog: Why We devote Ridiculous Amounts of Manpower to Talking with our Customers

  2. Customer Blog: blog.kainexus.com/customers

  3. Blog: Top KaiNexus Updates from 2016

  4. BlogChris Luckett: What Makes KaiNexus Different from Your Standard Software Vendor


KNX Helps Spread Improvement Culture

  1. Page: Spread Improvement

  2. BlogTania Lyon: Yes, You Can Spread an Improvement Culture Using Limited Resources

  3. Blog: Do Spreadsheets Work for Continuous Improvement?

  4. Webinar: How to Spread a Culture of Continuous Improvement
    Form & Description | Without Form

  5. Blog: Why Host Training & Certifications in CI Software? AND How to Host Your Lean Classes in KaiNexus 

  • Feature/Function
  • Ease of use (capturing and communication to mgmt.)
  • Easier to participate
  • Accessibility/mobile
  • Improve your own work
  • Function
  • Price

 

Relevant Website Sections

  1. Features overview page with links to individual features

  2. Improvement Cycle Pages
  3. Learning Resources

Easy to Use

  1. VideoArray Architects: KaiNexus is Easy to Use

  2. VideoOne More System

  3. Video: KaiNexus is Easy to Use

    2017: CU), Linda Vicaro (St Clair), James Pryor (Summit Health)

    User Conference footage, two healthcare customers talking about how their staff can use KaiNexus with minimal training. Video is 2/3 of the way down this page, or on YouTube here.


Examples of Bottom-Up Improvements

  1. Video: Array Architects Just Do It
  2. Video: Array Architects OI for Satisfaction

  3. Video: Four Seasons Produce OI for Communication
  4. Video: Four Seasons Produce OI for Safety
  5. Video: Four Seasons Produce OI for Satisfaction

  • Visibility (Add value when you are not there)
  • Strategy (build tech platform into your plan for a customer)
  • Impact (Show impact of your help to org leaders)
  • Situational analysis (where are your customers now and where can you help them improve)
  • Consultant value to customer
  • Managing multiple clients
  • Share examples of success with their clients


BLOG: How Consultants Can Use KaiNexus to Their Advantage

2017 | Post by Matt Banna

BLOG: How to Track Your Impact & Validate Your Methodology
2017 | Post by Matt Banna

BLOG: A More Effective Measurement of Improvement Culture for Consultants

2017 | Post by Matt Banna 

 

Impact & Reporting

  1. Page: Impact

  2. Page: Reporting

  3. Webinar: ROI & Reporting
    Form & Description | Without Form


Experience from Consultants

  1. PageHosting a Class in KaiNexus

  2. Blog: How KaiNexus Makes Me a Better Coach (by Mark)

 

Classes

  1. Blog: Why Host Training & Certifications in CI Software?

  2. BlogHow to Host Your Lean Classes in KaiNexus

  3. PageHosting a Class in KaiNexus
     

OBJECTIONS

VIDEO: Technology Spreads Culture

2017 | James Pryor (Summit Health), Linda Vicaro (St. Clair), and Pam Pothoven (UICCU). 

This page includes the video, quotes, and links to features.

 

BLOG: Yes, You Can Spread an Improvement Culture with Limited Resources

2016 | Featuring Tania Lyon of St. Clair Hospital, this blog post talks about how continuous improvement software enables her small team to overcome challenges to spreading improvement.

 

BLOG: How to Avoid Overburdening Your Managers in a New Improvement Culture

2016 | This blog post talks about how KaiNexus lightens the load of managers in an improvement culture.

 

VIDEO: Running in Dress Shoes

2015 | Tongue-in-cheek slide video about a guy running a marathon in dress shoes, because he wants to get good at running before spending money on the right tool. Ends with a comparison to spreading CI with spreadsheets and shared files and a line about technology making your culture right.

VIDEO: A KaiNexus Convert

2017 | Pamela Newell (MHS)

Someone who hated the idea of KaiNexus and new technology shares how her life is better now that she does all of her work in KaiNexus.

VIDEO: One More System

2016 | Linda Vicaro (St. Clair Hospital), Kristin Benz (Lee Health)

People are often afraid of introducing "just one more system" to their already overloaded staff. In this blog post (with embedded video), customers talk about how they got over this hurdle in their own organizations, and why their staff and managers took to KaiNexus after all.

 

BLOG: 4 Strategies for Getting People to Embrace a New CI Software Platform

2016 | This blog post tells the story of how St. Clair has overcome the "one more system" objection by rolling out KaiNexus to their staff in an intentional, empathetic way.

 

VIDEO: Easy to Use

2015 | Jonathan Bykowski (Array Architects)

This video tells the story of how it was so easy for this Architecture firm (former customer) to roll out KaiNexus that their staff needed very little training, and even their least tech-savvy employees could figure it out.

People often think that they can get by with a hodgepodge of tools not intended to start, spread, and sustain an improvement culture.

 

VIDEO: What We Used Before KaiNexus

2017 | Pam Pothoven (UICCU), Linda Vicaro (St. Clair), & Kristin Bentz (Lee Health)

This video discusses the decision to move away from physical huddle boards and spreadsheets to KaiNexus. Benefits discussed include empowering coaches, knowledge sharing, and implementing more improvements.

 

BLOG: Creating a Frankensystem

2015 | An oldie, but a goodie. Talks about how complicated it is to run an improvement system on a bunch of tools not meant for the job all thrown together, and what a difference CI software makes.

 

VIDEO: Running in Dress Shoes

2015 | Tongue-in-cheek slide video about a guy running a marathon in dress shoes, because he wants to get good at running before spending money on the right tool. Ends with a comparison to spreading CI with spreadsheets and shared files.

 

WEBINAR: When Post-Its Fail

2016 | Tania Lyon from St. Clair Hospital gives a 45 minute long webinar about why her organization moved from physical boards to KaiNexus. Tania Lyon content is largely based off this webinar, so if you're sending blog posts, you likely don't need this too.

 

BLOG: When Kaizen Boards and Spreadsheets Fail

2016 | Jake Snyder from BSA LifeStructures takes a deep dive into how his organization progressed from Kaizen Boards to Spreadsheets to KaiNexus.

 

BLOG: Do You Need PPM or KaiNexus?

2017 | Written by Maggie Millard, comparing use cases for PPM vs. KaiNexus.

 

VIDEO: Implement MORE Improvements

2017| Summit Health, MGMC, and Four Seasons Produce

This is a blog post with the video at the top, in which three customers share very "real" and emotional stories about how KaiNexus has helped them to implement more improvements.

People often consider building their own solution for CI internally.

 

VIDEO: Customer Testimonial

**We have not asked Summit's permission to use this video, so it should only be sent on an individual level**

2017 | James Pryor of Summit Health talks about how his company tried to build something internally, it didn't work, and why they ultimately they decided to use KaiNexus instead.

 

PAGE / VIDEO: Build vs. Buy

This page includes a tongue-in-cheek slide video about how you buy things and pay people to help you all the time, and it's stupid to not do the same with your CI platform. Also includes a list of reasons KaiNexus is better than a homegrown solution.

 

BLOG: When to Buy vs. Build

2014 | Talks about the factors that influence whether or not you should build your own software.

 

eBook: Build vs. Buy

 

SERVICES

PAGE: Services
 
Page specifically about the KickOff at MGMC
 
Blog post about the KickOff at MGMC
 
WEBINAR: How to Spread Continuous Improvement
Full-length webinar about spreading CI methodology, and includes MGMC as the example
 
Full-length webinar about MGMCs successful approach to spreading Kaizen.

PAGE: Services
Includes a brief description of and link to all KaiNexus services
2014 | Includes a summary of the MGMC WorkOut & results
 
2014 | About MGMC
 
2013 | YouTube video about Vanderbilt's WorkOut
 
2014 | Outdated ROI info, accurate WorkOut data

HEALTHCARE VS. NON

VIDEO: What We Used Before KaiNexus

2017 | Pam Pothoven (UICCU), Linda Vicaro (St. Clair), & Kristin Bentz (Lee Health)

This video discusses the decision to move away from physical huddle boards and spreadsheets to KaiNexus. Benefits discussed include empowering coaches, knowledge sharing, and implementing more improvements.

 

VIDEO: One More System

2016 | Linda Vicaro (St. Clair Hospital), Kristin Benz (Lee Health)

People are often afraid of introducing "just one more system" to their already overloaded staff. In this blog post (with embedded video), customers talk about how they got over this hurdle in their own organizations, and why their staff and managers took to KaiNexus after all.

 

VIDEO: Technology Spreads Culture

2017 | James Pryor (Summit Health), Linda Vicaro (St. Clair), and Pam Pothoven (UICCU). 

This page includes the video, quotes, and links to features.

 

VIDEO: Customer Testimonial

**We have not asked Summit's permission to use this video, so it should only be sent on an individual level**

2017 | James Pryor of Summit Health talks about how his company tried to build something internally, it didn't work, and why they ultimately they decided to use KaiNexus instead.

 

Video: KaiNexus is Easy to Use

2017: CU), Linda Vicaro (St Clair), James Pryor (Summit Health)

User Conference footage, two healthcare customers talking about how their staff can use KaiNexus with minimal training. Video is 2/3 of the way down this page, or on YouTube here.

 

Healthcare success story - lean transformation
 
 
Healthcare success story - $800k saved in KaiNexus workout
 
 
2016 | Chris Luckett from Kettering Health Network
 
 
2016 | Summary of the "When Post-Its Just Don't Cut It Anymore" webinar by Tania Lyon of St. Clair hospital.
 
 
2016 | By Kristin Bentz at Lee Health

 

VIDEO: Measure Improvement with KaiNexus

2017 | GE Healthcare/OLOL, Cannistraro, THR-Plano

Blog post / video about the value of measuring improvement with KaiNexus - developing better leaders, engaging staff, engaging senior leaders.

 

VIDEO: Share Improvement Knowledge with CI Software

2017 | LCI, Lee Health, Kettering Health

Blog post / video about how sharing improvement with KaiNexus improves the culture. Improving collaboration, aligning improvement at every level, and sharing and storing knowledge.

VIDEO: Measure Improvement with KaiNexus

2017 | GE Healthcare/OLOL, Cannistraro, THR-Plano

Blog post / video about the value of measuring improvement with KaiNexus - developing better leaders, engaging staff, engaging senior leaders.

 

VIDEO: Share Improvement Knowledge with CI Software

2017 | LCI, Lee Health, Kettering Health

Blog post / video about how sharing improvement with KaiNexus improves the culture. Improving collaboration, aligning improvement at every level, and sharing and storing knowledge.

 

VIDEO: Capture MORE Improvements

2017 | Four Seasons Produce, Mary Greeley Medical Center, LCI

Video about how KaiNexus helps people to capture more improvements from more people on the front lines.

 
2017 | Two part customer spotlight blog series about an interview with Ben Whitaker about the pilot approach to improvement, spreading CI beyond IT, and training CI leaders.
 
 

VIDEO: What We Used Before KaiNexus

2017 | Pam Pothoven (UICCU), Linda Vicaro (St. Clair), & Kristin Bentz (Lee Health)

This video discusses the decision to move away from physical huddle boards and spreadsheets to KaiNexus. Benefits discussed include empowering coaches, knowledge sharing, and implementing more improvements.

 

Video: KaiNexus is Easy to Use

2015 | Jonathan Bykowsky (Array Architects)

30-second talking head sharing an anecdote about how someone who is "no spring chicken" was able to figure out KaiNexus. "If it's easy enough for George to use, anybody can do it."

 

VIDEO: Technology Spreads Culture

2017 | James Pryor (Summit Health), Linda Vicaro (St. Clair), and Pam Pothoven (UICCU). 

This page includes the video, quotes, and links to features.

 

WEBINAR: The Intersection of Culture and Technology: Capturing Improvement Where it Happens

2017 | Matthew Cannistraro talking about bottom-up improvement

Blog post about this webinar HERE

 

WEBINAR: Turning Your PMO and CI into an Innovation Team

2016 | Four Seasons Produce Webinar with Erin Edwards.

Blog post about this webinar HERE

 

Non-Healthcare success story - accelerated improvement culture

 
 
Examples of Non-Healthcare OIs:

 

What OIs do you have for this page?