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Mary Greeley Medical Center (MGMC) is a 220 bed acute care facility in Ames, Iowa. A KaiNexus customer since 2013, MGMC has been an incredibly valuable partner in shaping the development of KaiNexus' continuous improvement software. They recently received "Gold" level recognition in the Iowa state level Malcolm Baldrige Award, in the Iowa Recognition for Performance Excellence (IRPE) program, and are in the midst of spreading their burgeoning improvement culture across the organization.

Hear Their Story

[Webinar on Demand]


How Leadership Commitment and A Systematic Approach Spread Improvement

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  • Mary Greeley Medical Center WebinarHow MGMC has combined Lean tools and methodologies with a "managing for daily improvement" approach
  • How leadership and technology enable and support successful improvement methodologies
  • MGMC's vision for leaders getting everybody engaged in improvement
  • How MGMC has systematically (and successfully) spread continuous improvement methodologies across the hospital over the past 12 months
  • Why it's important to engage leaders and to educate them about improvement and the role they need to play

$800,000 Saved in a KaiNexus WorkOut

[Learn More About WorkOuts]

In 2014, MGMC leadership teamed up with KaiNexus to  run a WorkOut engaging staff and managers in continuous improvement.  Over the course of three months, MGMC worked with a KaiNexus consultant to accelerate improvement, engage employees, and increase the impact of improvement, with astounding results:

  • Implementation of 54 improvements
  • Total financial impact of $840,898
  • $675,475 in "hard" cost savings that affect the bottom line
  • $49,080 in one-time revenue generation
  • 5,209 hours of time saved, resulting in a "soft savings" of $116,343

In this video: 

We've been doing projects for the last three years - Rapid Improvement Events, Value Stream Mapping events - a number of quality improvement activities have been going on, but we haven't really quantified all our projects the way we knew we should. We were looking for a system, and KaiNexus was a great system to work with. KaiNexus helped us quantify those results and projects a little more easily. 

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Karen Kiel Rosser  |  Vice President  |  Mary Greeley Medical Center

KaiNexus gave us the framework to quantify our projects.

  • KaiNexus has helped us to build the framework for our improvement culture and roll it out to the rest of our organization. - Vice President
  • We've identified over 1600 improvements and implemented over 75% of them, with an impact of nearly two million dollars. - PI Coordinator
  • KaiNexus gave us a framework and a vehicle to capture improvement ideas. It gave us a spark to get ideas implemented. - CEO

Lean and Baldrige Success

[Podcast Interview with Karen Kiel Rosser, VP]

Back in December, Mary Greeley received the “Gold Achievement” recognition from the Iowa Recognition for Performance Excellence (IRPE). That's the state level award for the national Malcolm Baldrige National Quality Award and it's really impressive. Karen was interviewed by our Mark Graban in episode #218 of his Lean Podcast series about how Lean and other continuous improvement strategies were key to their Baldrige success to date and their future goals of national recognition.

Listen to the Full Podcast