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The Standard Group

 

The Standard Group Webinar

Capturing and Managing Improvement Opportunities

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Presented by Nick Shonsky, The Standard Group

In this webinar you will learn:

  • How to encourage everybody to participate in continuous improvement and how leaders need to support them in this
  • Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost
  • What the "pyramid of success" is and how an organization can build commitment and trust
  • How to align and improve an organization's culture