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KaiNexus Website and Email Privacy Policy


In this Website and Email Privacy Policy ("Policy"), we, KaiNexus Inc. (“we,” “KaiNexus”), provide information about how we collect, use, and transfer personally identifiable data from you, an individual person, website visitor and/or email recipient, through KaiNexus's publicly accessible website and commercial emails.

By using the KaiNexus website, you are agreeing to the collection and use of your information as outlined in this Policy. We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification, or if you subscribe to the Subscription Service, through the Notification app in your KaiNexus portal. While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. 

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@kainexus.com or by mail to 4225 Wingren Dr.  Suite 115 Irving, TX 75062 USA, Attn: Privacy.



This statement covers only data collected through the site and our commercial emails, and not any other data collection or processing, including, without limitation, data collected through our client site, data collection practices of web pages to which the site links, or data that we or our affiliates collect offline or through web pages that do not display a direct link to this Policy.


Types of Data and Collection Methods

Through the site and our commercial emails, we receive data that you actively submit as well as data that we track:

Actively Submitted Data: When you request information, subscribe to a mailing list or for a service, respond to an online survey, participate in a blog, or otherwise actively send us data, we usually collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent such as number of employees and industry type. You can opt out of providing information by not entering it when asked and, if such information is required in order to allow us to respond to your inquiry, you will receive a notice advising you of this. In each such instance, you will know what data we collect through the site and our emails, because you actively submit it.

Passively Tracked Data: When you visit the site, we also passively track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the site, the Internet address of websites from which you link to our site, the computer technology you are using and your movements and preferences on our site. We use technology that many other websites employ, including, without limitation, “web beacons,” "cookies," or small data files stored on your computer's hard drive, to collect such information. If you follow a link to the site from an affiliate or promotion, we store information about your arrival from that affiliate or promotion in a session cookie. You do not need to have cookies turned on to visit our site. You can refuse cookies by turning them off on your browser. But, if you want to access web pages that require registration, you need to accept a mandatory session cookie, which you can delete after you leave the site. Web beacons or “gifs” are electronic images that may be used on our website or in our emails. We may use web beacons to deliver cookies, count visits, and tell if an email has been opened and acted upon.


Use of Data

We collect actively submitted data primarily for two purposes: Firstly, for the purpose for which you originally sent us the data; and secondly, for purposes of contacting you to further discuss your interest in our company, the services we provide, and ways we can improve them to provide information on services, promotions and events. You can opt out of receiving commercial emails as explained below.

We collect passively tracked data primarily for purposes of administering, protecting, and improving our site and our systems, to better understand the preferences of our site visitors, to identify server problems, and to compile aggregated statistics about site usage.

We also contract with third-party advertising networks that collect IP addresses and other information from web beacons on the company’s website, from emails, and on third-party websites. Ad networks follow your online activities over time by collecting website navigational information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts.


Sharing of Personal Information

KaiNexus does not share personal information collected from you except as follows:

  1. We freely share your information, as appropriate, within KaiNexus. We may also share your information with trusted business partners based on the information you request.
  2. We may share your information in connection with any acquisition we make, merger, or financing or acquisition of all or a portion of our business to another company.
  3. We reserve the right to use passively tracked data, such as website usage statistics, that is not in personally identifiable form.


Retention of Personal Information

How long we keep the information we collect about you depends on the type of information. as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible. 

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request.

If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then we will provide the customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.


How to Access & Control Your Personal Data

Reviewing, Correcting, and Removing Your Personal Information

You have the following data protection rights:

  • You can request access, correction, updates, or deletion of your personal information.
  • You can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information.
  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland, and certain non-European countries (including the US and Canada) are available here.

To exercise any of these rights, please contact us at privacy@kainexus.com or by mail to 4225 Wingren Dr.  Suite 115 Irving, TX 75062 USA, Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.



The website may contain links to other websites. The fact that the website links to a website or presents a banner ad or other type of advertisement does not mean that KaiNexus endorses or authorizes that third party, nor is it a representation of our affiliation with that third party. KaiNexus is in no way responsible for the privacy policies of these other websites to which you chose to access from the website. Please be sure to read the privacy policies of those websites when exiting the website.



We have put in place reasonable technical and organizational measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also, please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these media.



You have the right to opt-out of receiving commercial communication from KaiNexus by clicking the “opt-out” link in the communication, or by sending an email to privacy@kainexus.com.


International Use

The KaiNexus website is hosted in the United States. If you use this site from outside of the United States, you acknowledge that you are voluntarily transferring information (potentially including personal information) to the United States and agree that KaiNexus's collection, use, storage, and sharing of your information is exclusively subject to the laws of the United States, not of the jurisdiction in which you are located.


Policy Regarding Children

The website is not targeted toward children under the age of 16 and we do not knowingly collect personal information from children under the age of 16. If we learn that a child under the age of 16 has provided us with personal information, we will delete such information from our files. If you believe that we have collected information about a child under 16, please contact us at privacy@kainexus.com, so that we may delete the information.



Any questions about this Policy should be addressed to privacy@kainexus.com or to:

4225 Wingren Dr.  Suite 115
Irving, TX 75062

Phone: 512-522-3940


Last reviewed on March 28, 2024.